Privacy Policy

1. Introduction

Precision Playback ("we," "our," or "us") operates the website located at precisionplayback.qpon (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you voluntarily provide it:

• Contact information (name, email address) when you use our contact form
• Communication preferences and feedback
• Any other information you choose to provide when contacting us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device information (screen size, device type)

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To respond to your inquiries and provide customer support
• To improve our website and user experience
• To analyze usage patterns and optimize our content
• To comply with legal obligations
• To detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• Service Providers: With trusted third-party service providers who assist in operating our website (subject to confidentiality agreements)

5. Third-Party Content and Links

Our Service contains embedded videos and links to third-party websites and services that are not operated by us. When you interact with embedded content (such as YouTube videos), those third parties may collect information about you according to their own privacy policies. We encourage you to review the privacy policies of any third-party sites or services you visit.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 2 years for customer service purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a structured format
• Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.

10. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your personal information receives adequate protection.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.